The design of the Loan Servicing software is to integrate the duties of the loan servicing staff
and "get people WHO work together TO work together." The two duties and responsibilities
of the real estate staff are simply stated:
- Collect the payments as scheduled
- Protect the collateral securing the loan
These two responsibilities are listed under seven major functions of the Loan Servicing package.
LOAN INFORMATION SETUP
This information is automatically transferred from the Mortgage Banker loan origination package,
eliminating the possibility for key-in errors.
PAYMENT PROCESSING
- Rapid entry
- Proper accounting for payments
- Proper notification when interest rates change
ESCROW ACCOUNTING
Assure the collateral is protected -- not destroyed or lost by waste, destruction, failure to
pay property taxes, or hazard insurance.
REMIT FUNDS COLLECTED TO THE INVESTOR
Proper accounting of funds received, held in trust in a custodial account and remitted to the
investor when due.
PROPER ACCOUNTING
Includes all accounting functions. Interest Accrual Due and Payable, FASB Reporting, and other
features to handle the accounting functions.
COLLECT PAYMENTS NOT MADE AS SCHEDULED
PROPER REPORTING
The lender must properly report to the borrower and several government agencies as required by
various regulations.
- Forecast payments
- Audit functions
- Management reports
- Cash flow analysis
- Exception reports
- Management by exception
- IRS Reporting
- Secondary Market Investor Reporting