Other links

MC does not collect personal information from visitors to its Web sites without their consent. Our FTP site does log every IP address and the files downloaded to provide us technical data for troubleshooting.

Customer Support responds to e-mail, telephone, fax, and all other inquiries received. To best answer your question or satisfy your request, we may require additional personal information. We also use the information gathered from customer correspondence to improve our services and ability to contact our customers with important information.

Some personal information is gathered when you enter the feedback page. We ask for your name, e-mail address, etc. The more information you volunteer (and the more accurate it is), the better we are able to provide service.

MC may ask you for personal information at other times, including (but not limited to) when you purchase supplies, complete our feedback page, enter for a free gift, contest or promotion. If you contact MC via e-mail, fax, regular mail or other means, we may keep a record of these correspondences. We also occasionally ask customers to complete questionnaires and surveys that we use for research purposes. Wherever we collect personal information, we are adding a link to this Privacy Policy on that page.

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2. What are cookies and how they are used?

MC does not use cookies at this time. We reserve the right to use them at any time in the future. You will need to turn on the accept cookies on your browser to allow the following to occur on most Web sites that use cookies.

Designed to provide customizable and personalized services, sites will use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive.

Most sites where you are prompted to log in or that are customizable require that you accept cookies.

General use of cookies:

(1) Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register or "Sign In" and is modified when you "Sign Out" of our services. A cookie may be used to store your ZIP Code for other services, such as Yellow Pages.

(2) Estimate Web audience size. Each browser accessing a page can be given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.

(3) Assist merchants. Tracks the visits to and purchases at their stores, and to process the items in a shopping cart/basket. This information collected by cookies is sometimes called "clickstream" or "click trail" and may also describe which pages you have seen in each merchant's store.

(4) Track your progress and number of entries in some of our promotions, sweepstakes, and contests. When a promotion uses cookies, the information written to the cookie indicates the player's progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.

(5) Measure certain traffic patterns, which areas of their Web sites you have visited, and your visiting patterns in whole. This can be researched to understand how your habits are similar to or different from another. This information may be used to better personalize the content, banners, and promotions that you and others will see on sites.

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3. How is your information used?

Information is used to provide our customers and prospects with better service.

We do not sell this information.

We have and reserve the right to research and analyze our customer's demographics, interests, needs, training requirements, and conference locations based on the information provided to us from all sources.

We do this to better serve you. This research, compiled and/or analyzed on an aggregated basis, may be shared with business partners to help meet your needs.

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4. Who is collecting information?

Please be aware that most every Web site can and may be collecting information about you and your browsing habits. Many use this information to generate revenues. Check EVERY site's privacy policy statement if you are concerned.

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5. Do we share your information?

As a general rule, we do not and will not disclose any of your personal information except with your permission or under special circumstances, such as when working with related business partners with interface issues or other support issues. This is also outlined in our Software Service Support Agreement.

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6. How MC protects your personal and financial information?

Keeping your personal and financial information private is vitally important to us. As with all information, MC will never rent or sell your personal or financial information. This includes account and conversion information.

Your credit card information is used for verification purposes to complete a purchase of supplies or conference/workshop registration. Anytime we ask for a credit card number, the transaction is ENCRYPTED for your protection using the shopping cart software.

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7. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your information is secure and stored at MC's offices. Only ENCRYPTED credit card and the transaction information is stored on mcoffice.com. Employees of MC need to enter a username and password to access this information. Only certain MC staff have access to certain information.

MC takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Hardware Sales and Software Support agreements.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or from MC, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

We do not want to create fear. Research conducted by many outside agencies indicates your Internet experience is more secure than using your credit card at the local restaurant or mall.

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8. What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information on-line - for example on message boards, through e-mail, or in chat areas, that information can and may be collected and used by others. In short, if you post personal information on-line that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're on-line.

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Additional Information

Questions regarding this policy statement should be directed to privacypolicy@mcoffice.com. If you do not receive acknowledgment or if your inquiry has not been satisfactorily addressed, you should contact us by mail:

Mortgage Computer - Privacy Policy
2650 Washington Blvd., Suite 203
Ogden, Utah 84401

Also see...

• Electronic Frontier Foundation - a civil liberties organization working to protect your rights online.
• Electronic Privacy Information Center - established to focus public attention on emerging civil liberties issues relating to the National Information Infrastructure.
• Privacy Issues Page - from the Center for Democracy and Technology (CDT).
• The EPIC Cookies Page - definitions, links, and news.
• How to Protect Your Privacy - information from the Federal Trade Commission.

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