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A Guide from MC Customer Support - December 1999

Hardware Special Edition

This special edition covers the following items:

  • Why do I need specific printers for MC?
  • Which printers are approved for use with MC?
  • How do I set my printers up for use with MC?
  • Y2K related issues.
  • What are ICOBOL and ICHOST?

Watch for one additional hardware Coach's Corners over the next two months.

Printers

Why do I need specific printers for MC and which printers are approved for use with MC?

The MC system has been written to utilize specific printers.

Mortgage Banker document printing requires an HP Laser Jet 4 or higher model. This is because the background, or what can be referred to as the blank document, is created using PCL or Printer Control Language. This is specific to the HP Laser Jet printer. The only other printer that has been tested by MC and found to work with the PCL is the Lexmark Laser printer. The Lexmark Laser Printer is the only non-HP printer tested that performed a true 100% HP Laser Jet emulation. For some of the newer items in Loan Servicing that print a 'background' using a PCL these items also require a HP Laser Jet printer or Lexmark Laser printer.

The reports that are sometimes referred to as Green Bar print items, can be printed on a Laser printer or a continuous feed ASCII line or impact printer. We have tested Printronix P300 and P600 printers and Okidata 395 printers at MC and they work very well.

You will need to define the printer codes and select an ASCII or Laser printer in MC menu path (09.08). This allows most of the reports in MC to default to a portrait condensed print mode on the Laser printer.




Printer Codes Screen Display (09.08)
Laser printer setup on printer @PCQ0




Printer Codes Screen Display (09.08)
ASCII printer setup on printer @PCQ1


CHECKS and COUPONS can be printed to a continuous-feed impact printer, line printer or laser printer using preprinted forms.

NOTE: Make sure that the printer code (09.08) is set up as ASCII on the Check and Coupon printer or you may get unwanted characters printing on your Check or Coupon paper.

For UNIX, DOS, Network systems, and AOS systems running Egan ICOBOL not DG ICOBOL MC recommends that you set up your printers in ICOBOL as PCQ printers.

How do I set up my printers up for use with MC?

IBM RS6000 Printer Setup

Set up Jet Direct on IBM AIX 4.3.0

Set up the Jet Direct Card/External Device via the Jet Admin software.
Apply a valid IP address that matches your system's existing IP address structure and netmask. Remember to set the gateway setting in the Jet Admin software to be the same as the IP address for the Jet Direct device.
After adding the printer in the Jet Admin software (refer to HP Jet Admin booklet and software help for instructions on using Jet Admin) print a test page from the Jet Admin software to verify the printer is communicating via TCP/IP with Jet Admin.
Change into the /etc directory and edit the hosts file. Below is an example of a hosts file with a UNIX Server IP address of 192.168.100.1 and a netmask of 255.255.255.0 Two printers have been added note the IP address (this is the one set up in Jet Admin for the Jet Direct device). Also NOTE the printer name oki395print and oki320print. This is the device name you place on the print queue (NOT the Queue name just the device name).

pg hosts











Next start smit to add the printer.





Select Print Spooling





Select Add a Print Queue





Select remote





Select Standard Processing





Enter the queue name that you added into the /etc/hosts file and enter the IP address for the Jet Direct print queue in the HOSTNAME on remote server and in the Name of QUEUE on the remote server. Select System V for the Type of print spooler on remote server. Set Backend TIME OUT period to 3 minutes and input a DESCRIPTION of the printer.





You should see a screen that looks like this after you press <ENTER>.





HP 9000 Printer Setup

Set up Jet Direct on HP/UX 10.20

Set up the Jet Direct Card/External Device via the Jet Admin software.
Apply a valid IP address that matches your system's existing IP address structure and netmask. Remember to set the gateway setting in the Jet Admin software to be the same as the IP address for the Jet Direct device.
After adding the printer in the Jet Admin software (refer to HP Jet Admin booklet and software help for instructions on using Jet Admin) print a test page from the Jet Admin software to verify the printer is communicating via TCP/IP with Jet Admin. On the HP 9000 system you can also load Jet Admin on the HP 9000 system. If you choose to do this follow the instructions that come with the Jet Admin software and verify that the version you are loading is compatible with the version of HP/UX you are running.
Change into the /etc directory and edit the hosts file. Below is an example of a host's file with a UNIX Server IP address of 192.168.100.1 and a netmask of 255.255.255.0. Two printers have been added; note the IP address (this is the one set up in Jet Admin for the Jet Direct device). Note the printer name oki395print and oki320print. This is the device name you place on the print queue (NOT the queue name, just the device name).

pg hosts





Next start sam





Select Printers and Plotters





Select LP Spooler





Select Printers and Plotters





TAB to activate the menu and use the arrow key and move the cursor to Actions then select Add Remote Printer/Plotter . . .

Or if you have loaded JetAdmin on the HP 9000, select Add Network-Based Printer/PlotteR.





In this example, we have not loaded JetAdmin so we are selecting Add Remote Printer/Plotter. Then Fill the queue name in the Printer Name: field and the IP address of the Jet Direct print server in the Remote System Name and the same IP address in the Remote Printer Name. Select OK.





In this example, we have loaded JetAdmin so we are selecting Add Network-Based Printer/Plotter. Select Add Printer/Plotter Connected to HP JetDirect.





This is the JetAdmin menu. Select Add printer to local spooler. Enter the appropriate information as the menu requests (queue name and IP address as in the example above).





NT Printer Setup Here

Special Note: On an NT system using Win 95/98 workstations, the following is found on winfiles.com:

Win 95/98 machines logged into an NT network must have the master browser feature disabled, or they will argue with the NT server over who will maintain the list, causing delays and extra network traffic. The default setting is automatic. The Fix - Go to "Network properties". Highlight File and printer sharing for MS networks. Click the properties box. Highlight Master Browser. Select disabled from the menu on the right. Click OK. Click OK again. Re-boot for changes to take effect.

Set up Jet Direct printer on NT 4.0 server with service pack 4.

Set up the Jet Direct Card/External Device via the Jet Admin software.
Apply a valid IP address that matches your system's existing IP address structure and netmask. Remember to set the gateway setting in the Jet Admin software to be the same as the IP address for the Jet Direct device.
After adding the printer in the Jet Admin software (refer to HP Jet Admin booklet and software help for instructions on using Jet Admin), print a test page from the Jet Admin software to verify the printer is communicating via TCP/IP with Jet Admin.
After setting up the Jet Direct print server and assigning it an IP address, do the following:

Click My Computer

Click Printers

Click Add Printer

Select My Computer and click Next

Click Add a Port

Click on HP JetDirect Port

Select Easy Setup then click Next

Click on Printer List (this should show the printer and IP address you set up earlier with the Jet Direct server set up with Jet Admin.) Click on the printer to you want to add

Click OK

This will fill in the Network Printer Name, TCP/IP address, and hardware address under the Manually specify printer area on the screen.

Click Finish

A box will pop up and should display Successfully created port. Click OK.

Click Next in the Add Printer Wizard

Either Select from the List of Manufacturers/Printers or click Have Disk and insert the diskette/CD that came with you printer and follow the instructions included with the diskette/CD.

If this printer uses the same driver as a previously installed printer, you will get a message asking to Keep Existing Driver or Replace Driver, select Keep Existing Driver and click Next.

Either leave the default printer name or if you desire change the printer name to something that is easy to understand but unique from previously installed printer names.

Select Yes or No on Use This Printer as the Default Windows Printer. Click Next.

Click Shared and type the name of the printer as you want it to appear to network clients. Do not worry about the box to Select Operating Systems at this time. Click Next.

Click Yes on Print a Test Page and click Finish.

Verify that your test page printed correctly.


Data General Aviion Printer Setup

Set up Jet Direct on DG/UX 4.11mu05

Set up the Jet Direct Card/External Device via the Jet Admin software.
Apply a valid IP address that matches your system's existing IP address structure and netmask.
Set the gateway setting in the Jet Admin software to be the same as the IP address for the Jet Direct device.
Add the printer in the Jet Admin software (refer to HP Jet Admin booklet and software help for instructions on using Jet Admin).
Print a test page from the Jet Admin software to verify the printer is communicating via TCP/IP with Jet Admin.
Change into the /etc directory and edit the hosts file. Below is an example of a host's file with a UNIX Server IP address of 192.168.100.1 and a netmask of 255.255.255.0. Two printers have been added. Note the IP address (this is the one set up in Jet Admin for the Jet Direct device). Also note the printer name oki395print and oki320print. This is the device name you place on the print queue (this is NOT the queue name, it is the device name).

pg hosts





Next go into the sysadm menu and set up the printer queue using the device name set up above in the host's file.

# sysadm

















Printer name: lp1
Connection type: [Local /dev/tty, /dev/lp, or /dev/parallel] ?

The connection type indicates what the system must do to reach this printer.

Choices are:

    1 Local /dev/tty, /dev/lp, or /dev/parallel
    2 Remote lpNet to DG/UX system
    3 Remote lpNet to lpd system
    4 Remote to system other than DG/UX
    5 Remote to networked printer device

Enter a number, a name, the initial part of a name, <NL> to take the default, ? for help, ^ to return to the previous query, < to restart the operation, or q to quit.

... end pager? (? for help) [yes] 5
Quick Add using default values? [yes] n
Printer type: [printer-80] printer
Input types: [simple]
Interface script: [dg_annex] ?

Choices are:

    1 dg_annex
    2 datability
    3 termprinter_tcp
    4 termprinter_telnet
    5 termprinter_3com3.3
    6 fastport
    7 termprinter_tcp_sh
    8 termprinter_telnet_sh
    9 termprinter_3com3.3_sh
    10 fastport_sh

Enter a number, a name, the initial part of a name, <NL> to take the default, ? for help, ^ to return to the previous query, < to restart the operation, or q to quit.

... end pager? (? for help) [yes] 3

Networked printer device name: oki395print
Port number or name: 9100
Stty options:
Print options: [banner] banneroff
Fault recovery: [continue]
Alert messages: [mail]
Alert interval: [0]
Users to allow: [all]
Users to deny:
Forms to allow: [none]
Forms to deny:
Enable? [yes]
Accept? [yes]
Printer description: oki 395
OK to perform operation? [yes]
lp1 has been added.
Printer lp1 has been enabled.
Printer lp1 has been set to accept requests.

Enter a number, a name, ? or <number>? for help, <NL> to redisplay menu, ^ to return to previous menu, or q to quit: q

Are you sure you want to quit? [yes]

Next check to see that you are in the /etc directory to test print the file inittab to the new print queue you just set up.

# pwd
/etc

# lp -dlp1 inittab
request id is lp1-127389 (1 file)

This is what print queue should look like while it is printing the inittab file.





This is what the lp1 queue should look like when it is idle.





Repeat these steps for each of the print queues you wish to add. If you have any problems, remove the queue and start back with the Jet Admin setup and test first.


Novell/DOS Printer Setup Here

Set up Jet Direct printer on Novell 4.xx server.

Set up the Jet Direct Card/External Device via the Jet Admin software.
Apply a valid IP address that matches your system's existing IP address structure and netmask. Remember to set the gateway setting in the Jet Admin software to be the same as the IP address for the Jet Direct device.
After adding the printer in the Jet Admin software (refer to HP Jet Admin booklet and software help for instructions on using Jet Admin), print a test page from the Jet Admin software to verify the printer is communicating via TCP/IP with Jet Admin.
After setting up the Jet Direct print server and assigning it an IP address, do the following:

Click My Computer

Click Printers

Click Add Printer

Click Next

Select Network Printer

Click Next

Click Yes on Print MS-DOS Based programs

Click Browse

Select your Novell server name from the list

Click on the printer you want to add

Click OK

The Network Path or Queue name should show the full UNC Path to the printer.

Click Next

Click Capture Printer Port and select the appropriate LPT port.

Click OK

Click Next

Select from the List of Manufacturers/Printers or click Have Disk and insert the diskette/CD that came with you printer and follow the instructions included with the diskette/CD.

If this printer uses the same driver as a previously installed printer, you will get a message asking to Keep Existing Driver or Replace Driver. Select Keep Existing Driver and click Next.

Leave the default printer name or, if you desire, change the printer name to something that is easy to understand but unique from previously installed printer names.

Select Yes or No on Use This printer as the Default Windows Printer. Click Next.

Click Shared and type the name of the printer as you want it to appear to network clients. Do not worry about the box to Select Operating Systems at this time. Click Next.

Click Yes on Print a Test Page and click Finish.

Verify that your test page printed correctly.


Y2K Issues for ICOBOL and ICHOST

Many customers have asked, "Is my system Y2K compliant?" This is a little more complex than a yes or no answer.

Computer Hardware and Operating System Compliance

MC writes software that runs on many hardware platforms. We do not have control over the hardware and operating system you are running. You need to verify Y2K compliance issues with the hardware manufacturer and the operating system manufacturer. You may need to install patches or releases to be compliant.

Software Application Compliance

The MC OFFICE Software has been tested and MC certifies that its software is compliant. Refer to www.mcoffice.com/company/y2k.html for Y2K information. MC software is written in Interactive Cobol. This requires a runtime program to allow the MC software to function. MC uses a product called ICOBOL. ICHOST and ICOBOL are made by the same company. ICOBOL has replaced ICHOST and you can refer to the ICOBOL Web site www.icobol.com for information on Y2K compliance. MC recommends you upgrade to ICOBOL if you are still running ICHOST. To verify which product you are currently using do the following:

Log into your MC software and go into path (09.13). In the upper-right-hand corner of the screen you will see the following message: "USING: ICOBOL." This indicates that the system is running ICOBOL. If it says, "USING: ICHOST," this indicates the system is running ICHOST.




Software Licensee Record Screen Display (09.13)


If you are running ICOBOL, you will need to verify that you are running version 2.40 or higher. You can do this by watching the display as the system starts into MC. It will display ICRUN Revision 2.xx.

If you are running ICHOST, you need to contact the MC Marketing Department and get ICOBOL ordered as soon as possible. The Y2K testing at MC showed ICOBOL to be compliant, but ICHOST has Y2K date problems.

ICOBOL is available for Data General UNIX, IBM UNIX, HP UNIX, Win NT, Novell, and DOS. There is a version available for the Data General AOS V/S "MV" systems. But this should only be used as a temporary "stop gap" until you can move to a UNIX, Network, or PC system. The AOS V/S version does not have all the features and capabilities of the UNIX, Network, and PC versions. It is intended to be a temporary use item only (The current version for AOS V/S is 2.15. The current version for UNIX, DOS, Novell, and NT is 2.52).